May 31, 2016
I want to introduce a tool to you that will help you better understand where your emotions they come from and how you can change them.
This tool is called The Path to Action, and to explain it I want to share The Parable of the 16-Year-Old Daughter.
An excited young couple gives birth their first child — a beautiful...
May 24, 2016
Solomeh Diaz -
When we look at how we approach Crucial Conversations and what we do in the moment, it pays to pay attention to our behaviour.
How do we react? How do we respond?
Do we clam up and go silent, or do we choose more aggressive strategies and become controlling?
It also pays to think about how others respond...
May 17, 2016
There are two main ways people mishandle crucial moments of accountability. Most go silent — rather than address the problem, they ignore it, avoid it, and withdraw.
Others go violent.
They attack the other person. They’re disrespectful — they bully, threaten, and intimidate. We’ve found there’s...
May 10, 2016
How do you handle moments of accountability? How do think most people handle them?
We’ve found the vast majority of people say nothing. They see a gap between what they expect and what’s delivered and they go silent.
Unfortunately, we pay a price when we say nothing.
Learn more at
May 4, 2016
Featuring Ron McMillan
Sometimes people let us down.
They promise one thing and deliver another. We expect performance at this level, but we get it at that level. We get disappointed or hurt, and sometimes it undermines our ability to achieve what we set out to accomplish.
Imagine being in a relationship where the other...