Sep 27, 2016
From Candace Bertotti: When facing a high-stakes conversation, our motive is one of the most important elements.
What is it you really want?
You can create the right setting and say the right words, but if you get the motivation behind a crucial conversation wrong, you’re likely to fail.
Most of us hold court in our...
Sep 20, 2016
From Liz Wiseman: Even with the best of intentions in mind, good-hearted, nice people shut others down without knowing it. They have no clue they’re creating a diminishing impact on their organisation — they are accidental diminishers.
To fix this, we don’t need to change our entire personality or leadership...
Sep 13, 2016
From Liz Wiseman: When I began researching multipliers and diminishers, I set out on a mission.
I wanted to identify the types of people that were creating a positive effect on their organisation (multipliers) and those that were having an extremely negative effect on their organisation (diminishers). My ultimate goal...
Sep 6, 2016
From Dr. Emily Hoffman:
It only takes a moment to change the way we think. For me, that moment happened just a few years ago.
We received a call from a hospital we were working with the southwestern United States.
A young woman had just undergone a flawless amputation at their facility. Everything had gone perfectly in...