Apr 26, 2016
When we see a problem or a gap, we sometimes think that speaking up will only make the situation worse. It may lead to silence or violence from the other person and the relationship will deteriorate. So, we decide to keep quiet, and the problem gets worse.
Then, we get frustrated and we turn to an attitude of...
Apr 19, 2016
As leaders, we have a natural tendency to rely on verbal persuasion to influence others. We expect to see big results from using lectures, sermons, data dumps, and rants.
This is a huge mistake!
We use verbal persuasion because it’s convenient, not because it’s effective.
If we want to be effective, we need to use...
Apr 13, 2016
If you ask someone to change their actions or behaviour, they’ll ask themselves two questions.
The first question refers to ability, and the second refers to motivation. This forms the backbone of our Six Source model.
The ribs of the model are the sources of our ability...
Apr 5, 2016
When helping someone change their behaviour, almost all of us use the intuitive model that’s been ingrained in us from an early age.
It’s a simple, three-step method that seems perfectly logical.
The Intuitive Model