Feb 23, 2016
Candace Bertotti
Picture this: You’re planning a project with your team this year and you finalise a plan that everyone agrees upon. You know you can deliver a quality product on time within the budget. Everyone agrees that in order to do that, you need to follow the project plan.
Now fast-forward a few months.
Your...
Feb 16, 2016
Mark Carpenter
In nearly every experience at home, work, and school, we have certain expectations for others. When someone makes a commitment, we believe that they’ll come through on that commitment.
What happens when those expectations aren’t met?
You had certain expectations and now a gap has opened in those...
Feb 9, 2016
Joseph Grenny
At the heart of almost all chronic problems in our organisations, teams, and relationships are crucial conversations that we’re either not holding or not holding well. There are issues we haven’t stepped up and addressed.
We’ve spent over 10,000 hours watching people in crucial confrontations trying...
Feb 2, 2016
Cricket Buchler
We all face crucial moments. We face moments when our colleagues disappoint us, when our boss is treating us unfairly, when our spouse is letting us down, or our children are treating us badly. Even though we know we need to initiate a confrontation, we don’t… or when we do, it goes badly. Why?
Learn...