Feb 28, 2017
From David Nelson: Sometimes when observing what’s happening around us, we make the mistake of thinking taking action is optional. It’s not. If we choose not to act, we're an accomplice in the result.
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Feb 21, 2017
From David Maxfield: In a stressful situation, like a crucial conversation, our body responds by releasing adrenaline. This shuts off the logical part of our brain and activates our more primitive nature.
This is really helpful when dealing with a vicious predator, but when handling a delicate issue with our boss or...
Feb 14, 2017
From David Maxfield: When someone goes silent in a tough
conversation they back down, cave in, and knuckle under. These
conversations almost always fail.
Other times, conversations fail because they go to violence.
Someone gets hostile or defensive, and they explode in anger, often
without realising it.
Here’s the...
Feb 7, 2017
From David Maxfield. When holding others accountable goes wrong, some people seek revenge. Learn to hold others accountable in a way that encourages respect, not revenge.
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